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When Software Features Outcompete Physical Products:

Writer: Yoel FrischoffYoel Frischoff

Updated: Mar 21

Lessons from a (Failed) Bicycle Safety Beacon


Durable goods (AKA physical products) leaders must carefully evaluate competitive landscape, especially when existing software-based solutions exist. Software features, easy to implement and distribute at negligible cost, tend to render most standalone devices obsolete... A cautionary tale.

A peloton racing
Road cyclists are always at risk

In the competitive landscape of tech innovation, not every promising idea makes it to market success.


Today, I want to share the story of an ambitious bicycle safety hardware project that ultimately couldn't overcome the efficiency of mobile technology and the power of feature integration.


The journey offers valuable lessons for hardware entrepreneurs and product developers navigating similar challenges.


 

The Safety Problem and Initial Opportunity


Road safety for cyclists remains a critical concern worldwide. With increasing traffic and distracted driving, cyclists face significant risks daily.


A promising solution emerged when beacon software began facilitating communication between cyclists and drivers through navigation applications. By broadcasting a cyclist's location to nearby drivers' navigation systems, the technology created an invisible safety net, alerting drivers to be cautious around vulnerable road users.


Initially, Cyclebe developed a standalone mobile application.


However, the landscape shifted when major training software platforms like Strava incorporated the beacon functionality as a feature within their existing apps. Cyclists could now ride with an added layer of protection, all through the software they were already using for training and route tracking.

 


The Hardware Alternative

Seeing how quickly beacon functionality was being absorbed into existing software platforms, the team identified what it believed was a market opportunity: transitioning from a software-only approach to a dedicated hardware device.


The product concept combined GPS and cellular communication capabilities with an integrated backlight – creating a comprehensive safety solution in a single device.


The vision was compelling: a purpose-built safety beacon that wouldn't drain your phone battery, wouldn't require mounting your expensive smartphone to your handlebars, and would include critical visibility features.


Beacon mounted on the saddle stem, by Yama design
Beacon mounted on the saddle stem, by Yama design

 

Development Process


We approached development systematically, first determining the hardware architecture based on available modules. We needed reliable GPS positioning, energy-efficient cellular communication, and bright, long-lasting LED technology for the backlight feature.


Yqm design, Our industrial design partner, then created a beautiful, weather-resistant housing with a secure stem attachment system. The design prioritized aesthetics while ensuring the device would remain firmly attached during rides over any terrain.


The team produced impressive renderings and physical mockups that garnered positive feedback from potential users and investors alike.


On the business side, we established comprehensive costing models covering NRE (Non Recurring Expenses), Unit economics built on the BOM (bill of materials) assembly, shipping and handling costs, testing protocols, as well as establishing production and logistics systems.


The numbers, however, did not look promising: Hardware products are hard to come by, and the unit costs for any conceivable quantity forecast reached or surpassed the unit cost of a mobile phone - translating into eye watering consumer price.


Cyclebe beacon: Parts and assembly
Cyclebe beacon: Parts and assembly
 

Why It Failed - Features Outcompete Products


Despite meticulous planning and genuine enthusiasm, the project ultimately failed to launch. The obstacles proved insurmountable for several key reasons:


1. Feature vs. Product Battle

The most significant challenge was that we were attempting to create a standalone product to compete against what had already become a feature within popular applications.


When functionality becomes integrated into existing platforms, creating a separate product specifically for that function faces steep adoption barriers.


Users were already getting beacon functionality through their training apps, making a dedicated device redundant. In this case, the feature outcompete the additional stand alone product.


2. The Mobile Efficiency Factor

Smartphones are the modern day swiss utility knife - an incredibly efficient solution for many uses.


Already sporting GPS location and (obviousely) cellular communications capabilities, cyclists carry them anyway. Cyclebe's dedicated hardware couldn't compete with a strong enough user benefit that would justify the purchase price.


3. Duplicative Features

The backlight feature, which was positioned as a key differentiator, also faced competitive pressures.

  • High-quality bicycle lights are widely available at relatively low price points, with options ranging from $15 to $50 for most riders' needs. This meant our integrated light solution wasn't providing enough unique value to justify the additional cost of a dedicated device.

  • One of our strongest selling points was addressing the battery drain issues that plague smartphone-based solutions. However, the market had already solved this problem in a simpler way: portable battery packs. For around $20, cyclists could purchase compact external batteries that would keep their phones charged throughout even the longest rides, eliminating our key advantage at a fraction of our device's projected retail price.

 

Lessons Learned

This project's trajectory offers valuable insights for anyone considering hardware product development:


1. Beware the Feature Integration Trend

When functionality becomes integrated into existing platforms as features rather than standalone products, the market often shifts permanently. Before developing dedicated hardware, honestly assess whether your target functionality has already been absorbed into existing ecosystems where users prefer consolidated solutions.


2. Value Proposition Must Exceed Alternatives

For a hardware product to succeed against software alternatives, it must offer substantial advantages that cannot be easily replicated. Our beacon device offered incremental improvements but lacked truly transformative benefits that would justify its cost and the hassle of carrying another device.


3. Consider the Full Product Journey

Hardware development requires navigating design challenges, engineering complexities, production ramp-up issues, and unpredictable supply chains. These hurdles demand a product with enduring value that can survive delays and challenges. Our beacon concept simply didn't have enough sustainable competitive advantage to justify this difficult journey.

 

Conclusion

While Cyclebe's bicycle safety beacon showed initial promise, it ultimately couldn't compete with the efficiency of mobile solutions and the rapid integration of beacon functionality into existing training platforms.


What began as a standalone opportunity had quickly become a standard feature, leaving little room for a dedicated device.


For entrepreneurs and product developers, the lesson is clear: when considering hardware solutions in today's market, ensure your value proposition can withstand both feature integration and the efficiency of multipurpose devices. Your hardware must solve problems in ways that are so superior or unique that users will gladly pay for and carry another device.


Sometimes the wisest decision in product development is recognizing when to pivot or abandon a concept, however elegant its design or noble its intentions. In this case, cyclists are ultimately better served by continued improvements to mobile beacon solutions rather than introducing another device to their already crowded handlebars.

 

Are you building hardware products - Strategy is key to success.




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